Phone
Fastest for urgent detentions. Speak with a sampling coordinator during business hours.
+1 (786) 561-3726Contact Us
Contact FDA Detention Sampling
Phone, WhatsApp, email, or the form below — in English or Español. If you're facing an active detention, the fastest path is to include your FDA Notice of Action in the first message.
Four Ways to Reach Us
Choose the Channel That Fits
Ideal for international importers and quick document photos — send your notice directly in the chat.
Message on WhatsAppBest for attaching your FDA notice, entry documents, labels, and prior reports in one message.
Email UsIntake Form
For active detentions, the structured intake form collects everything a case review needs in one pass.
Open the Intake Form- Monday–Friday, 9:00 AM – 5:00 PM ET
- Support in English & Español
- Urgent detentions receive priority review
We operate a nationwide coordination model rather than walk-in offices — messages submitted outside business hours are reviewed the next business day. See how coverage works.
Write to Us
Send a Message
Use the form for general questions and case inquiries alike. If you're contacting us about an active detention, including these items in your message gets you a substantive answer instead of a round of follow-up questions:
- FDA Notice of Action (attach it, or note that you have it)
- Entry number and affected lines
- Product name and category
- Shipment location and warehouse contact, if known
- Import alert number, if the notice cites one
- Your response deadline
Incomplete is fine — send what you have. For a structured intake with document uploads, use the Request Sampling Assistance form instead.
Contact Form
Replies during business hours, Monday–Friday 9 AM–5 PM ET, in English or Español.
After You Reach Out
What Happens Next
-
Your Message Is Reviewed
Inquiries are reviewed during business hours, with active detentions and near-term deadlines prioritized. Missing items are flagged early.
-
You Get an Honest Read
What the charge likely requires, whether your product and location are feasible, and what the proposed scope looks like — including what coordination can't do.
-
You Decide
Work begins only after you've reviewed the plan and the known third-party charges. No surprises, no pressure.
FDA Detention Sampling is an independent private company. We are not affiliated with, endorsed by, or part of the U.S. Food and Drug Administration, and contacting us does not create a legal or regulatory representation relationship. Sampling, laboratory testing, documentation, and coordination services do not guarantee FDA release, admissibility, acceptance of laboratory results, or any specific regulatory outcome. FDA makes the final admissibility decision.